Find answers to common questions, browse our knowledge base, or get in touch with our support team.
Navigate to Properties > Add New Property. Fill in the required information including property name, address, type, and amenities. You can then connect it to your preferred booking channels.
Account setup typically takes 15-30 minutes. This includes adding your properties, connecting booking channels, and configuring your preferences.
No technical knowledge is required. Our platform is designed to be user-friendly with intuitive interfaces and step-by-step guides.
Go to Integrations > Booking Channels > Airbnb and follow the OAuth connection process. You'll need your Airbnb host credentials and must have an active Airbnb listing.
We support 100+ booking platforms including Airbnb, Booking.com, Expedia, VRBO, Agoda, and many regional OTAs. Check our integrations page for the complete list.
Synchronization happens in real-time. Changes to availability, pricing, or bookings are updated across all connected channels within seconds.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Enterprise customers can also use invoicing.
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle, and we'll prorate any differences.
No, there are no setup fees. You only pay the monthly subscription fee for your chosen plan. We also offer a 14-day free trial.
First, check your integration status in the dashboard. If issues persist, try disconnecting and reconnecting the affected channel. Contact support if problems continue.
Yes, you can export your data anytime from Settings > Data Export. We support CSV, Excel, and JSON formats for properties, bookings, and financial data.
Click 'Forgot Password' on the login page and enter your email address. You'll receive a password reset link within a few minutes.
Yes, we have mobile apps for both iOS and Android that provide full property management capabilities including booking management, guest communication, and analytics.
The mobile app includes all core features: view bookings, update availability, communicate with guests, and access real-time analytics.
An internet connection is required for real-time synchronization. However, you can view cached data and the app will sync changes when connection is restored.
Go to Settings > Team Management and click 'Invite Member'. You can set different permission levels for each team member based on their role.
Yes, our platform supports unlimited properties depending on your plan. You can manage all properties from a single dashboard with individual settings for each.
You can cancel your subscription anytime from Settings > Billing. Your account will remain active until the end of your current billing period.
Can't find what you're looking for? Our support team is here to help you succeed.