Terms of Service

Legal Terms & Conditions

These terms govern your use of Max-Rent.com services, including our website, mobile app, and TV applications. Please read carefully.

Last updated: January 20, 2024

Effective date: January 20, 2024

Service Coverage

These terms apply to all Max-Rent.com services and applications:

Max-Rent.com Website
Web-based vacation rental management platform
https://max-rent.com

Jurisdiction: Delaware, United States

MaxRent Mobile App
iOS and Android mobile application
com.maxrent.owner

Available on:

Apple App Store
Google Play Store
MaxRentTV App
Smart TV application for guest services
com.maxrent.tv

Supported platforms:

Samsung Smart TV
LG webOS
Android TV
Apple TV
Agreement to Terms

By accessing or using any Max-Rent.com service, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

For Mobile Apps: By downloading, installing, or using the MaxRent mobile app (com.maxrent.owner) from the Apple App Store or Google Play Store, you agree to these terms and the respective app store terms.

For TV Apps: By installing or using the MaxRentTV app (com.maxrent.tv) on any smart TV platform, you agree to these terms and acknowledge that the app is designed for guest services in vacation rental properties.

Key Terms & Obligations

Account Registration
  • You must be at least 18 years old to create an account
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account
Service Usage
  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Do not interfere with or disrupt our services
  • Respect intellectual property rights
  • Follow community guidelines and standards
Payment Terms
  • Subscription fees are billed in advance
  • All fees are non-refundable unless otherwise stated
  • Price changes require 30 days advance notice
  • Failed payments may result in service suspension
  • Taxes are your responsibility where applicable
Data & Privacy
  • Your data is governed by our Privacy Policy
  • You retain ownership of your property data
  • We may use aggregated data for analytics
  • Data backup and security are our responsibility
  • You can export your data at any time

Prohibited Uses

You may not use our services for:
The following activities are strictly prohibited and may result in immediate account termination.
Violating any laws or regulations
Infringing on intellectual property rights
Transmitting malicious code or viruses
Attempting to gain unauthorized access
Interfering with other users' experience
Using the service for fraudulent activities
Reverse engineering our software
Creating fake or duplicate accounts
Spamming or sending unsolicited communications
Collecting user data without permission

Mobile App Specific Terms

MaxRent Mobile App (com.maxrent.owner)

App Store Terms

  • • Subject to Apple App Store and Google Play Store terms
  • • App store policies take precedence for distribution matters
  • • In-app purchases are governed by store policies
  • • App updates may modify functionality

Device Requirements

  • • iOS 14.0+ or Android 8.0+ required
  • • Internet connection required for full functionality
  • • Camera and location permissions may be requested
  • • Push notifications require user consent

Offline Usage

  • • Limited functionality available offline
  • • Data synchronization occurs when online
  • • Cached data may become outdated
  • • Critical updates require internet connection
MaxRentTV App (com.maxrent.tv)

Installation & Usage

  • • Intended for use in vacation rental properties only
  • • Property owners responsible for guest privacy
  • • No personal data collection from guests
  • • Content automatically resets between stays

Content & Information

  • • Property owners control displayed content
  • • Local information provided as-is
  • • Emergency contact information must be accurate
  • • Content updates managed through main platform

Technical Requirements

  • • Compatible smart TV or streaming device required
  • • Stable internet connection necessary
  • • Regular updates may be automatically installed
  • • Remote control or voice commands for navigation

Liability Limitations & Disclaimers

Service Disclaimers

Service "As Is"

Our services are provided "as is" without warranties of any kind, either express or implied.

  • • No guarantee of uninterrupted service
  • • Features may change without notice
  • • Third-party integrations may fail
  • • Data accuracy depends on source systems

User Responsibility

You are responsible for your use of our services and any consequences thereof.

  • • Verify all data before making business decisions
  • • Maintain backups of important information
  • • Comply with local laws and regulations
  • • Monitor your account for unauthorized access
Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service

Data Loss

While we maintain backups, you should keep your own copies of important data

Third-party Integrations

We are not responsible for issues with external booking platforms

Financial Losses

Our liability is limited to the amount paid for our services

Indirect Damages

We are not liable for consequential or indirect damages

Account Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support.

  • • Cancel subscription to stop future billing
  • • Export your data before account deletion
  • • 30-day grace period for account recovery
  • • Permanent deletion after grace period
  • • No refunds for unused subscription time
Termination by Us

We may terminate or suspend your account for violations of these terms or other reasons.

  • • Immediate termination for serious violations
  • • 30-day notice for non-payment issues
  • • Opportunity to cure violations when possible
  • • Data retention according to privacy policy
  • • Appeal process available for disputed terminations

Governing Law & Disputes

Jurisdiction

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

  • • Delaware state law applies to all disputes
  • • Federal courts in Delaware have jurisdiction
  • • International users subject to local laws
  • • EU users have additional GDPR protections

Dispute Resolution

We encourage resolving disputes through direct communication before pursuing legal action.

  • • Contact support for dispute resolution
  • • Mediation available for complex issues
  • • Arbitration clause for certain disputes
  • • Class action waiver applies

Changes to These Terms

We may update these Terms of Service from time to time. When we make material changes:

Notification Process

  • • Email notification to all users
  • • In-app notifications for mobile users
  • • Website banner for 30 days
  • • Updated terms posted with effective date

Your Options

  • • 30-day notice period for major changes
  • • Right to terminate if you disagree
  • • Continued use constitutes acceptance
  • • Version history available upon request

Contact Information

Legal Department

Max-Rent.com, Inc.

123 Innovation Drive

San Francisco, CA 94105

United States

Email: [email protected]

Phone: +1 (555) 123-4567

Questions About Terms

If you have questions about these terms or need clarification on any provisions, please contact us.

Terms Acknowledgment

By using Max-Rent.com services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.